Agreement to Terms
Welcome to Rose Thai Bodyworks. These Terms of Service ("Terms") govern your use of our website, services, and any communications with us. By accessing our website, booking an appointment, or using our services, you agree to be bound by these Terms.
Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.
Business Information
Rose Thai Bodyworks
500 Smith St, 2nd Floor
Brooklyn, NY 11231
Phone: (732) 808-6365
Email: rosethaibodyworks@gmail.com
Services Description
Rose Thai Bodyworks provides professional massage therapy services including, but not limited to:
- Traditional Thai Massage
- Swedish Massage
- Thai Combination Massage
- Couples Massage
- Other therapeutic bodywork services
Our services are provided by licensed and trained massage therapists. All services are for relaxation and therapeutic purposes only.
Booking and Appointments
Scheduling
Appointments can be made through our online booking system, by phone at (732) 808-6365, or by email. By booking an appointment, you confirm that you are at least 18 years of age or have parental/guardian consent.
Confirmation
You will receive confirmation of your appointment via email and/or text message (if opted in). Please review your confirmation for accuracy and contact us immediately if any changes are needed.
Cancellation Policy
We understand that schedules change. Please notify us at least 4 hours in advance if you need to cancel or reschedule your appointment.
- Cancellations with 4+ hours notice: No charge
- Late cancellations (less than 4 hours): 50% of service price may be charged
- No-shows: Full service price may be charged
Arrival Time
Please arrive 5-10 minutes before your scheduled appointment to complete any necessary paperwork and prepare for your session. Late arrivals may result in shortened service time to accommodate subsequent appointments.
Payment Terms
Payment is due at the time of service unless other arrangements have been made in advance.
- We accept cash, major credit cards (Visa, MasterCard, American Express, Discover), Apple Pay, and Google Pay
- Prices are subject to change without notice
- Gratuities are appreciated but not required
- Gift cards are non-refundable and have no expiration date
Health and Safety
Client Responsibilities
For your safety and the safety of our therapists, please inform us of any:
- Medical conditions, injuries, or surgeries
- Allergies (especially to oils, lotions, or latex)
- Pregnancy
- Areas of concern or sensitivity
- Medications that may affect your massage
Contraindications
Massage therapy may not be appropriate for individuals with certain health conditions. We reserve the right to refuse service if we believe it may be harmful to your health. Please consult with your healthcare provider if you have concerns.
Illness Policy
If you are experiencing symptoms of illness (fever, cold, flu, COVID-19 symptoms, or contagious conditions), please reschedule your appointment. No cancellation fee will apply for illness-related cancellations.
Professional Boundaries
All services are strictly therapeutic and professional. We maintain a professional environment and expect clients to conduct themselves appropriately. Any inappropriate behavior, requests, or actions will result in immediate termination of the session without refund and may result in being banned from future services.
SMS/Text Message Terms
By providing your phone number and opting in to receive text messages, you agree to the following terms:
SMS Communication Consent
By opting in, you consent to receive text messages from Rose Thai Bodyworks for:
- Appointment confirmations and reminders
- Booking updates and schedule changes
- Promotional offers and special deals (marketing messages)
- Important business announcements
Message Frequency
Message frequency varies. You may receive appointment-related messages as needed and up to 4 promotional messages per month.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier and plan. Rose Thai Bodyworks is not responsible for any charges from your carrier.
Opting Out
You may opt out of text messages at any time by:
- Texting STOP to any message from us
- Calling (732) 808-6365
- Emailing rosethaibodyworks@gmail.com
After opting out, you will receive a confirmation message. You may still receive non-marketing messages related to existing appointments unless you specifically request otherwise.
Getting Help
Text HELP at any time for assistance, or contact us at (732) 808-6365.
Privacy
Your phone number and message data will be handled according to our Privacy Policy. We do not sell or share your phone number with third parties for marketing purposes.
Website Use
Intellectual Property
All content on our website, including text, images, logos, and design, is the property of Rose Thai Bodyworks and is protected by copyright and trademark laws. You may not copy, reproduce, or distribute our content without written permission.
Accuracy of Information
We strive to provide accurate information on our website, but we do not guarantee that all information is complete, current, or error-free. Prices, services, and availability are subject to change without notice.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
Liability Limitations
Rose Thai Bodyworks and its employees shall not be liable for:
- Any injury or adverse reaction that may occur during or after services, unless caused by gross negligence
- Loss or damage to personal belongings
- Any indirect, incidental, or consequential damages
- Technical issues with our website or booking system
By using our services, you acknowledge that massage therapy involves physical contact and agree to release Rose Thai Bodyworks from liability for any claims arising from services provided, except in cases of gross negligence or willful misconduct.
Indemnification
You agree to indemnify and hold harmless Rose Thai Bodyworks, its owners, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.
Dispute Resolution
Any disputes arising from these Terms or our services shall be resolved through good-faith negotiation. If a resolution cannot be reached, disputes shall be subject to the laws of the State of New York and resolved in the courts of Kings County, New York.
Modifications to Terms
We reserve the right to modify these Terms at any time. Changes will be effective when posted on our website. Your continued use of our services after any changes constitutes acceptance of the modified Terms.
Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Rose Thai Bodyworks regarding use of our services and supersede any prior agreements.
Contact Us
If you have questions about these Terms of Service, please contact us:
Rose Thai Bodyworks
500 Smith St, 2nd Floor, Brooklyn, NY 11231
Phone: (732) 808-6365
Email: rosethaibodyworks@gmail.com